YWCA Canberra

ChildrenCommunityDomestic ViolenceEducationEmergency Relief and SafetyFamily SupportHomelessnessIndigenousLGBTIQ+WelfareWomenYouth

Our mission is ‘We strengthen communities by supporting girls and women through our services and advocacy’ and our vision is ‘Girls and women thriving’.

YWCA Canberra is a feminist not-for-profit organisation that has provided community services and represented women’s issues in Canberra since 1929.

Our mission is ‘We strengthen communities by supporting girls and women through our services and advocacy’ and our vision is ‘Girls and women thriving’.

We provide innovative, quality services for women, girls and families in the ACT and surrounding regions. We work in the areas of children’s services, youth services, community development, social inclusion, homelessness and affordable housing, domestic  and family violence, emergency relief and material aid, personal and professional training, women’s leadership and advocacy.

Strategic priorities

  1. We support children, young people, women and the community through our services.
  2. We build capacity and connect girls and women through our training, leadership programs and networking events.
  3. We create change by engaging with diverse and at-risk groups and provide leadership through our partnerships, community engagement and advocacy informed by evidence-based policy and research.
  4. We foster a movement of girls and women through our members and connection with the national and international YWCA organisations.
  5. We ensure sustainable, transparent and accountable practices through our innovation, strong governance, management, service delivery and partnerships.


  • Courage – We are dauntless, innovative and resilient as we transform power structures. As a proudly feminist organisation, we challenge the status quo to benefit everyone.
  • Equality – We value equality of opportunity, outcomes and rights. We work with communities to achieve social, cultural, economic and political participation.
  • Respect – We engage with fairness and professionalism in our organisation, with our members and communities. We believe that respectful relationships are fundamental to achieving positive social change.
  • Inclusion – We embrace the diversity of our communities and respect differences in gender and gender expression, culture, race, religion, age, sexuality, abilities, political beliefs, socioeconomic status and lifestyles.
  • Reconciliation – We support the self-determination and agency of Aboriginal and Torres Strait Islander girls and women and proactively work with communities to achieve reconciliation.
  • Responsibility – We are open, accountable and manage resources and risks to ensure the sustainability of the organisation. We are forward thinking and we value innovation so that our work results in positive outcomes for the communities that we support.

Quality assurance

We are externally accredited against the Quality Improvement Council (QIC) Health and Community Service Standards (7th Edition). Accreditation against the QIC standards support us to improve client and community engagement, diversity and cultural appropriateness, management systems, governance and service delivery, while committing to a cycle of continuous quality improvement.

In addition to the QIC standards, we are accredited against the following external client related service standards for our key areas of work:

Through its national Affiliate Association with YWCA Australia, YWCA Canberra is part of the World YWCA network, which connects 120 countries across the globe.

Employer of choice

YWCA Canberra is an equal opportunity employer with more than 350 staff employed through our diverse programs and services.

We are proud to be an Employer of Choice for Gender Equality, and offers above award wages and generous conditions through our innovative and progressive Enterprise Agreement.

We are accredited through Australian Breastfeeding Association as a Breastfeeding Friendly Workplace.

Our community services team operates within a strengths-based community development framework. We focus on building skills and providing important resources to individuals and families, to empower vulnerable communities in Canberra.